Pens.it Registration: A Complete Guide to Account Creation
Registering on Pens.it allows you to access the Fidelity Program, save shipping addresses, track orders, create wish lists, and receive personalized communications about new collections and limited editions. The process takes just a few seconds and uses an email verification system to ensure account security.
Pens.it registration process in 3 steps
The customer profile icon is located at the top right of every page on the site. Clicking on the icon opens the form to create a Pens.it account.
The first form requires you to enter your email address. After entering your email address and confirming it, the system sends a numeric verification code to the email address provided.
The second form requires you to enter the verification code received via email. Once you enter the correct code, registration is complete and your account is active.
Creating a password is not required. Access to your account is always via a verification code sent via email. This passwordless authentication method ensures greater security and convenience.
Advantages of registering on Pens.it
Registered accounts gain access to the Fidelity Program , earning a 10% Fidelity Discount on every purchase; and the opportunity to achieve GOLD status—with a permanent discount—with annual purchases of more than €1,000.
Your customer profile stores shipping and billing addresses to speed up future orders.
Your order history remains accessible, with details on purchased products, delivery dates, and tax documents.
Registered customers can create and manage one or more wishlists to save fountain pens and accessories of interest. Wishlists make it easy to plan future purchases and can be shared with others for special occasions.
Registered customers receive notifications about new collections, limited editions, and exclusive collaborations before their public launch. Communications are personalized based on the interests expressed through purchases. Personal data protection is guaranteed in accordance with current legislation.
Frequently Asked Questions about Pens.it Registration
Is Pens.it registration required to purchase?
No. You can complete purchases as a guest without creating an account. Registration is only required to access the Loyalty Program, save addresses, create wish lists, and view your order history.
However, it is very useful for tracking your order or immediately finding previous ones.
Why am I not asked for a password for my Pens.it account?
The system uses one-time verification codes sent via email. This method eliminates the risk of forgotten or compromised passwords and ensures that only the email owner can access the account.
How long is the verification code valid?
The verification code is valid for a limited time. If the code expires before you enter it, you can request a new one by repeating the process from the profile icon.
Can I change the email address associated with my account after registering?
No: your email address is your unique account identifier and cannot be changed after registration. To use a different email address, you must create a new account.
Fidelity discounts and GOLD status are not transferable between accounts.
What happens to my personal data when I register on Pens.it?
The data provided during registration is used exclusively to manage your account, process orders, and—if authorized—send you commercial communications. Your data will not be shared with third parties.
You can request deletion of your account and associated data at any time.
Will I receive promotional emails after creating an account?
Registered customers who have consented to receive promotional emails will receive our newsletters about new collections, limited editions, and exclusive initiatives. Communication preferences can be changed from your customer profile.
You can always unsubscribe from the newsletter, keeping your Fidelity Program account and order history active.
Can I create a Pens.it account before purchasing?
Yes. Registration is open to everyone and does not require a prior purchase. You can create an account at any time to be ready to earn your Fidelity Discount from your first order.
My verification code hasn't arrived: what do I do?
Please check your spam or junk mail folder. Verification codes are sent automatically within a few seconds.
If the code doesn't arrive after a few minutes, check that the email address you entered is correct and try again.
If you continue to experience problems, contact customer support at pens@giardino.it.
Can I create multiple accounts with the same email address?
No. Each email address can only be associated with one account. The system prevents the creation of duplicate accounts with the same email address.
How many wish lists can I create?
There's no limit to the number of wishlists you can create. You can organize products into different lists by category, occasion, or any other personal criteria. Lists can be edited, deleted, or shared at any time from your customer profile.
